The Worst Home Health Care Agencies in New Haven, Connecticut

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in New Haven, Connecticut

There are 105 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in New Haven, Connecticut.)

Name 5-Star Quality of Care Rating
NURSING SERVICES INC
21 HIGH ST
EAST HARTFORD, CT 06118
1:
HOME HEALTH PROFESSIONALS NETWORK
2571 WHITNEY AVENUE
HAMDEN, CT 06518
1:
KEEPMEHOME
1340 WORTHINGTON RIDGE
BERLIN, CT 06037
1.5:
AVERY HEIGHTS HOME HEALTH AGENCY
705 NEW BRITAIN AVE
HARTFORD, CT 06106
1.5:
TOTALITY HOME HEALTH CARE AGENCY LLC
546 BOSTON POST ROAD
MILFORD, CT 06460
1.5:
NIGHTINGALE VISITING NURSES OF CONNECTICUT
9 W BROAD STREET, STE 610
STAMFORD, CT 06902
2:
PARKER JEWISH INST FOR HEALTH CARE & REHAB CHHA
271-11 76TH AVENUE
NEW HYDE PARK, NY 11040
2:
FRANCISCAN HOME CARE AND HOSPICE CARE
267 FINCH AVE
MERIDEN, CT 06450
2:
ADVANCED HOME HEALTH CARE AGENCY, INC
104 PARK ROAD
WEST HARTFORD, CT 06119
2:
COMPASSIONATE HOME CARE LLC
40 RICHARDS AVENUE, 7TH FLOOR
NORWALK, CT 06854
2.5:
GURWIN CERTIFIED HOME HEALTH AGENCY
330 CONKLIN STREET
FARMINGDALE, NY 11735
2.5:
TOUCHPOINTS AT HOME
1838 SILAS DEANE HIGHWAY
ROCKY HILL, CT 06067
2.5:
INTERIM HEALTHCARE OF HARTFORD
231 FARMINGTON AVE
FARMINGTON, CT 06032
2.5:
MCANGEL HOME VISITING NURSES, LLC
1135 SHERMAN AVENUE
HAMDEN, CT 06514
2.5:
ATARA HOME CARE
3525 BAYCHESTER AVENUE
BRONX, NY 10466
2.5:
UTOPIA HOME CARE INC
444 FOXON ROAD
EAST HAVEN, CT 06512
2.5:
AMERICAN HOME HEALTH, INC
567 NEW PARK AVENUE
WEST HARTFORD, CT 06110
2.5:
VISITING NURSE SERVICES, INC OF SO CT
24 SCOTT STREET
HAMDEN, CT 06514
2.5:
WARTBURG HOME CARE
1 WARTBURG PLACE, HAUSELT BUILDING, 1ST FLOOR
MOUNT VERNON, NY 10552
2.5:
CABRINI CERTIFIED HOME HEALTH AGENCY
115 SOUTH BROADWAY
DOBBS FERRY, NY 10522
2.5:
ATRINITY HOME HEALTH LLC
8 RESEARCH PARKWAY, SUITE 2
WALLINGFORD, CT 06492
3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM
117 MAIN STREET
MIDDLETOWN, CT 06457
3:
HOME HEALTH SPECIALTY SERVICES INC
2258 WHITNEY AVENUE, BUILDING2
HAMDEN, CT 06518
3:
CENTERS HOME HEALTH REVIVAL (BRONX)
4770 WHITE PLAINS ROAD
BRONX, NY 10470
3:
HARTFORD HEALTHCARE AT HOME
1 NORTHWESTERN DRIVE SUITE 101
BLOOMFIELD, CT 06002
3:
ENHABIT HOME HEALTH
2080 SILAS DEANE HWY, 2ND FL
ROCKY HILL, CT 06067
3:
UNITED HEBREW OF NEW ROCHELLE CHHA
40 WILLOW DRIVE
NEW ROCHELLE, NY 10805
3:
THE ROY AND ALINE FRIEDMAN FRIEDMAN HOME CARE AGENCY
4200 PARK AVENUE
BRIDGEPORT, CT 06604
3:
RVNAHEALTH
27 GOVERNOR STREET
RIDGEFIELD, CT 06877
3:
CATHOLIC HOME CARE
110 BI-COUNTY BOULEVARD, SUITE 114
FARMINGDALE, NY 11735
3:
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC
22 DANBURY ROAD SUITE 1
WILTON, CT 06897
3:
FAMILY CARE VISITING NURSE & HOME HEALTH CARE AGENCY LLC
999 ORONOQUE LANE
STRATFORD, CT 06614
3:
WESTBROOK VISITING NURSES & PUBLIC HEALTH
866 BOSTON POST ROAD
WESTBROOK, CT 06498
3:
HOME CARE PLUS, INC
500 BIC DRIVE, SUITE 200
MILFORD, CT 06461
3:
WAVENY HOME HEALTHCARE
22 DANBURY RD, STE 2
WILTON, CT 06897
3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT
8 KEYNOTE DRIVE
VERNON, CT 06066
3:
ATHENA HOME HEALTH & HOSPICE
135 SOUTH ROAD
FARMINGTON, CT 06032
3:
MCLEAN HOME CARE AND HOSPICE
75 GREAT POND RD
SIMSBURY, CT 06070
3:
SOUTH NASSAU COMM HOSP CHHA
1000 SOUTH OYSTER BAY ROAD
HICKSVILLE, NY 11801
3:
NORTH SHORE HOME CARE CHHA
972 BRUSH HOLLOW ROAD
WESTBURY, NY 11590
3:
HOME CARE GREGORIA AUFFANT
114 ELEANOR ROOSEVELT URB EL VEDADO
SAN JUAN, PR 00918
3:
PECONIC BAY HOMEHEALTH SERVICES
1300 ROANOKE AVENUE
RIVERHEAD, NY 11901
3:
VNS WESTCHESTER CHHA
1311 MAMARONECK AVE, SUITE 180
WHITE PLAINS, NY 10605
3.5:
WESTERN CONNECTICUT HOME CARE INC
100 SAW MILL ROAD
DANBURY, CT 06810
3.5:
INFINITY HOMECARE SERVICES, LLC
653 MAIN STREET
PLANTSVILLE, CT 06479
3.5:
ARCHCARE AT HOME
115 EAST STEVENS AVENUE, SUITES 104 AND 105
VALHALLA, NY 10595
3.5:
REBEKAH CERTIFIED HOME HEALTH AGENCY
1040 HAVEMEYER AVENUE
BRONX, NY 10462
3.5:
BRISTOL HOSPITAL HOME CARE AGENCY
32 VALLEY STREET, STE D,
BRISTOL, CT 06010
3.5:
VNA HEALTH AT HOME
365 MAIN STREET, SUITE 3A
WATERTOWN, CT 06795
3.5:
LIGHTHOUSE HOME HEALTH CARE LLC
129 MAIN STREET
OLD SAYBROOK, CT 06475
3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst) Hartford, CT (best, worst)
New Haven, CT (best, worst) Norwich, CT (best, worst)
Waterbury, CT (best, worst) Danbury, CT (best, worst)
Stamford, CT (best, worst) Norwalk, CT (best, worst)
New Britain, CT (best, worst) Bristol, CT (best, worst)
Meriden, CT (best, worst) West Haven, CT (best, worst)
Milford, CT (best, worst) Milford city , CT (best, worst)
Middletown, CT (best, worst) Shelton, CT (best, worst)
Torrington, CT (best, worst) Naugatuck, CT (best, worst)
New London, CT (best, worst) Ansonia, CT (best, worst)